PINTURA Product Support & Setup Guides

Use the Beambox app to send photos, GIFs, short videos, and text to the badge by Bluetooth. Wi-Fi is not required.

Setup

1. Charge the badge with a compatible USB-C power source.
2. Press and hold the lower section of the long side button to turn it on.
3. Turn on Bluetooth on your phone. Press the upper section of the long side button to enable the badge connection.
4. Open Beambox and select the badge in the app.
5. Choose your content and keep the phone close until the upload finishes.

Beambox app: iPhone · Android

Controls

• Upper section of long side button: Bluetooth.
• Lower section: hold for Power; short press for OK.
• Separate Switch button: change saved content.
• The display also supports touchscreen operation.

Common fixes

• If the badge does not appear in the app, restart Bluetooth, the app, and the badge.
• Allow Bluetooth/Nearby Devices and Photos/Media permissions.
• For failed uploads, use a square file, reduce file size, and confirm the badge has enough battery.

This case is designed for iPhone 17 Pro Max. The rear preview screen is a rechargeable LCD touchscreen, not an E-Ink display.

Setup

1. Confirm that your phone is an iPhone 17 Pro Max.
2. Charge the screen module with the included magnetic charging cable.
3. Install the phone carefully, starting near the camera opening.
4. Turn on the screen module and complete the connection steps shown in the product guide.
5. Open the iPhone camera and test the rear-camera preview.

Correct shooting direction

The rear cameras and the round preview screen must both face the person being photographed.

Common fixes

• Charge and restart both the screen module and iPhone.
• Confirm Bluetooth and the required app permissions are enabled.
• Remove an old saved connection before pairing again.
• The screen module is not waterproof.

This monitor uses a wired USB-C connection. It does not require Bluetooth pairing or separate charging.

Setup

1. Attach the monitor securely with the included mounting hardware.
2. Connect the included USB-C cable to the phone and monitor.
3. Unlock the phone and approve any accessory or display prompt.
4. Open the camera and switch to the rear camera.
5. Position the monitor where you can see it without blocking the phone cameras.

No image on the monitor

• Reconnect both ends of the cable.
• Remove a thick phone case if the plug is not fully seated.
• Close and reopen the camera app.
• Restart the phone, then reconnect the monitor.

Setup varies by frame model. Use the included Quick Start Guide for the correct app, power base, hub, or adapter.

Setup

1. Place or mount the frame using the included stand, base, or approved hardware.
2. Connect power and turn the frame on.
3. Complete the language, time, and Wi-Fi prompts shown on screen.
4. Download the app listed in the Quick Start Guide or scan the displayed QR code.
5. Add the frame in the app and upload a test photo.

Common fixes

• Move the frame closer to the router during first-time setup.
• Restart the frame, phone, and router.
• Allow Bluetooth, Local Network, and Photos permissions when requested.
• For multi-screen systems, check every hub, adapter, power, and screen connection.

The camera saves digital photos in color and produces black-and-white thermal prints without ink cartridges.

Setup

1. Fully charge the camera before first use.
2. Load the thermal paper in the direction shown in the included guide.
3. Leave a short edge of paper outside the compartment and close the cover.
4. Turn on the camera and take a test photo.
5. Start printing and wait until the paper stops moving before tearing it off.

Common fixes

• If the print is blank, reload the paper roll in the opposite direction.
• Do not pull the paper while printing.
• Turn the camera off before clearing a paper jam.
• Keep unused thermal paper dry and away from heat.

No app, account, or subscription is required for normal photo and video use.

Setup

1. Charge the camera with the included cable.
2. Turn it on and select photo or video mode.
3. Raise the flip screen for selfies so the lens and screen both face you.
4. Take a test photo or video and review it in playback.
5. Connect the camera to a computer to transfer files.

Computer does not recognize the camera

• Turn the camera on after connecting it.
• Select file-transfer or storage mode if prompted.
• Reconnect the included cable and try another USB port.
• Avoid replacement cables that support charging only.